Insurance & Reimbursement
We make it easy to understand chiropractic insurance and reimbursement San Leandro, even when holistic care feels complex. At Bastable Chiropractic, we prioritize clarity and nervous system ease, helping you understand how our services intersect with your specific policy.
The information on this page is intended for general guidance only. Because every insurance plan is unique, these details do not guarantee specific coverage or reimbursement for your sessions with us.
We kindly ask that you confirm your benefit details directly with your provider prior to your appointment. Understanding your out-of-network benefits ensures you can move forward with confidence and peace of mind.
Accepted Insurance Plans
Clarity regarding insurance is vital for your peace of mind. Dr. Bastable currently operates as an in-network provider exclusively for Medicare, ensuring accessible care for those within the program.
- Medicare is accepted at our San Leandro office. For other plans, we assist with chiropractic insurance and reimbursement via out-of-network benefits.
For all other providers, we support our patients by providing comprehensive superbills that can be submitted to your insurance company for potential reimbursement of out-of-network services.
Understanding Your Out-of-Network Benefits
How to Check Benefits
What Reimbursement Means
Reimbursement Expectations
- Call the number on your insurance card
- Inquire about 'Out-of-Network' chiropractic health coverage
- Ask if you have a separate OON deductible to meet
- You pay the full fee at the start of your session
- We provide a detailed Superbill for you to submit
- Your insurance sends a reimbursement check to you
- Typical plans often cover 50% to 80% of allowed fees
- Reimbursement applies after your OON deductible is met
- Actual amounts are determined by your specific plan
Requesting a Superbill
1. Request
Simply inform us that you would like a superbill during your appointment or send a brief email request at the conclusion of each month.
2. Receive
We will prepare a detailed digital statement containing the necessary diagnostic (ICD) and procedure (CPT) codes for your insurance provider.
3. Submit
Log in to your insurer's portal and upload the superbill directly. This process typically takes only a few minutes to complete online.
4. Reimburse
Your insurance provider will process the claim according to your out-of-network benefits and send any eligible funds directly to you.
Frequently Asked Questions
Do you accept my insurance plan?
Dr. Bastable is currently an in-network provider for Medicare only. For all other insurance carriers, we operate as an out-of-network provider. This model allows us the freedom to provide deeply personalized care that isn't restricted by traditional insurance limitations.
How do out-of-network benefits work?
Out-of-network benefits typically cover a percentage of the doctor's fee after you meet your deductible. We recommend calling your insurance company specifically to ask about your reimbursement rate for 'out-of-network chiropractic' services.
What is a superbill and how can I request one?
A superbill is a formal medical invoice provided after your session. It contains the essential diagnostic and procedure codes your insurance provider needs to process a claim. You can request one directly through our patient portal or by asking during your appointment.
When do I pay for my treatment sessions?
Payment is due at the time the session is held. We accept all major credit cards, as well as Health Savings Account (HSA) and Flexible Spending Account (FSA) cards. We prioritize a clear and reassuring billing process so you can focus on your recovery.
What happens if my reimbursement is denied?
While we provide accurate documentation, the final reimbursement decision rests with your insurance provider. If a claim is denied, we suggest calling their support line to request a detailed explanation of benefits (EOB) based on your specific plan's criteria.